Module 2 – Communication and collaboration

Short description

Learning goals

In this module you will:

  • Develop an ability to interact through digital technologies.
  • Develop an ability to share through digital technologies.
  • Develop an ability to collaborate through digital technologies.
  • Raise performance and efficiency in communication and collaboration practices. 
  • Change your way of thinking about communication and collaboration in your workplace.

Learning outcomes

Knowledge

At the end of this module you will:

  • Know and understand the importance of online communication and collaboration in today’s digital world.
  • Know the different types of digital tools for online communication and collaboration.
  • Know the positive and negative aspects of digital tools for online communication and collaboration.
  • Know how to effectively communicate and collaborate in an online setting.
  • Know the potential challenges of online communication and collaboration.
  • Know how to overcome the potential challenges of online communication and collaboration.
  • Know the future trends in online communication and collaboration.

Skills

At the end of this module you will:

  • Be able to effectively communicate and collaborate in an online setting.
  • Be able to identify good practices for online communication and collaboration.

Attitudes

At the end of this module you will:

  • Embrace a positive approach to communicate and collaborate online in your workspace.
  • Embrace a positive approach to value and encourage communicating and collaborating online in your workspace.

Prerequisites

No specific prior knowledge required. However, basic knowledge of computer and internet use is recommended.

Glossary

Online communication tools: Online communication tools are digital platforms or applications designed to facilitate interaction and exchange of information between individuals or groups over the internet. These tools enable real-time or asynchronous communication, allowing users to connect, share messages, documents, and multimedia content, and engage in discussions or collaborative activities without physical presence.

Online collaboration tools: Online collaboration tools refer to digital software and platforms that enable individuals or teams to work together, share resources, and complete tasks or projects over the internet. These tools often include features like file sharing, document editing, project management, and communication tools to streamline teamwork, even when participants are geographically dispersed.

Face-to-face communication and collaboration: Face-to-face communication and collaboration denote interpersonal interactions that occur in a physical, in-person context. In face-to-face communication, people engage in direct, unmediated conversation or discussion without the use of digital or electronic means.

User interface: A user interface (UI) is a point of interaction between a user and a digital device or software application. It encompasses the elements and design through which users interact with technology, including graphical user interfaces (GUIs), command-line interfaces, and voice or touch interfaces. The primary goal of a user interface is to provide users with a visually and functionally intuitive means to control and interact with the underlying system or software, ensuring a positive user experience.

Bibliography

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Module Includes

  • 3 Lessons
  • 14 Topics
  • 2 Quizzes
  • Module Certificate